We find the right solutions for your business and help you get more out of the technology you already own

 

Data migration

Process and workflow optimization

Information architecture

Enterprise search

Actionable business insights

Security, privacy and vulnerability

User experience

Regulatory compliance

Automation

Training

Change management

Dashboards and reporting


What could your IT team accomplish with significantly reduced service tickets?

We evaluate and improve business processes holistically so that they work for everybody. As a result, our clients have seen up to a 75% reduction in service tickets related to those processes.

Empower your workforce

When people are trained and feel ownership over the systems they use everyone gets more out of those systems. Enabling ownership has the added benefit of easing the burden on central IT, allowing IT to focus on what matters most.

Get more out of your people and technology: We maximize your return on the technologies you own and find the right solutions to bridge organizational gaps. 

Training that gets your teams working and producing: The systems available to your employees change and are updated everyday – we keep you ahead of that curve with our expertise and extensible, scalable customized training programs.


get actionable insights to guide your business

Our data-driven approach empowers your strategic planning and enhances day-to-day execution

Bridge the gap between what your business needs and what your systems do

We evaluate and optimize your systems to increase productivity and bridge analytics gaps through tailored systems assessments and data-driven systems optimization.

Today you have more data available to you than ever before. We identify the most meaningful data and empower you to take analytics-based action.

  • Sort signal from noise and find the right metrics for your processes and people 

  • Build and update systems to produce holistic analytics reporting with actionable key takeaways 

  • Custom reporting systems for your audiences so your teams are making data-driven decisions at all levels  

Systems that work for you today and meet the business needs of tomorrow

We evaluate and assess your processes against business need present and future to find the right technologies that serve both. Our focus on extensibility and scalability ensures your systems fit what your organization may look like in the future


trust: a holistic approach to security, governance, privacy and more

Protecting your data, employees, customers and reputation is at the heart of everything that we do. We take a holistic approach because we know that trust in your systems and your company is not just about security, but also vulnerability, privacy, protection, compliance, governance, data integrity and reputation.

We work with our trusted partners to keep you ready for your security needs today and tomorrow 

At GlassWater we know trust is more than just security and privacy. We also work to build your reputation by evangelizing IT throughout your organization.

Stay in compliance and ahead of regulations: We bring extensive experience working with highly-regulated industries and navigating the ever-evolving landscape of consumer privacy laws.


There has to be a better way to do this, right?

We hear this all the time. Don’t worry, there is. We’ll find it for you.

We elevate your collaboration through tools, training and thought leadership.

  • We find the right partners, tools and automation solutions for you

  • Our tailored training makes your teams more productive (and smarter)

  • We bring a decade of experience, learning, and best practices around mobile, remote enablement, search, change management, social media, support systems, development, testing and more